Yes, we are a mobile swim school which means our instructors travel to our clients' private pools to teach lessons (ie. condo, backyard, basement).

Unfortunately, the recreation centres have strict rules against private instructors teaching at their pools due to a conflict of interest. If you do not have access to a private pool, try and reach out to a friend or family member! Many of our students use their grandparents' pool or have semi-private lessons with a friend in their pool.

100%! We always recommend getting private lessons when starting out because of the personalized one-on-one experience. All private lessons are student-centered, which means a fully customized lesson that focuses on the individual's strengths, weaknesses, fears, and joys. This will allow the student to learn the proper techniques of swimming and progress at a much faster pace!

We offer swimming lessons all year round! Typically from Sept - June, we operate in indoor swimming pools such as in condo buildings. In the summer, we love to be in the sunshine and operate in outdoor rooftop condo pools and residential backyard pools!

Our instructors all have varying availability 7 days a week, but our most popular swim times are on weekdays between 11am-1pm & 3pm-9pm and weekends between 9am-6pm.

Nope! Our instructors bring all the pool toys and equipment to the lesson, all you need to bring is a bathing suit and a good attitude 😊

Swimming is a skill that requires long-term practice. You can always schedule a trial lesson (20% off) to test the waters, and afterwards proceed with the suggested package as per your instructor's recommendation. We offer 3 different packages for your convenience: 6-pack (5% off), 12-pack (10% off), and 18-pack (15% off). Most of our clients opt for the 12 or 18 pack.

We teach students of all ages! For our parent-and-tot classes, kids typically range from 6-30 months old. As for independent swimming lessons, we recommend for kids to be at least 2.5 years old. As for adults, the possibilities are endless as it's never too late to learn how to swim!

Yes! Each additional child is +$20/lesson applicable to both 45-min and 1-hour lessons. Group lessons are organized by the host family (not Coastal Waves). The host family is responsible for bringing together students (ie. classmates), getting everyone's availability, organizing the schedule, letting everyone into their building, hosting lessons at their pool etc.. They will be the primary person of contact and is responsible for paying the total invoice amount and dividing it equally amongst the other parents. Coastal Waves Swim School does not organize group lessons and does not bill separately for students in group lessons.

A total invoice with your package discount will be sent in your confirmation email. Payments must be made in full prior to the lesson start date or subject to cancellation. Group lessons will be billed to and paid in full by the host parent. The host parent will then be responsible for splitting the bill with other parents. All payments are made through e-transfer to info@coastalwavesswimschool.com

As long as we are notified early on of the absent dates, your lessons can be rescheduled to another date. The minimum time required to reschedule a booked lesson is 24 hours. Any lessons rescheduled less than this will be considered a cancelled lesson and will not be refunded.

24-hours of notice must be given prior to rescheduling. If less than 24-hours of notice is given your lesson will cancelled and no refund will be issued.

You can choose to reschedule the remaining lessons to another day! However, no refunds are issued after the total payment is made.